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WHY IT WORKS :

 

Ask why a business has a web site and the responses will vary. However, the response that is almost always at the top of the list is increasing business, i.e. sales. That is to say, sales are more important than having tons of well-written text, lots of great images, more important than just being “out there” or looking good, more important than everything else on the list. Plain and simple, businesses hope and expect that their investments in the online world will reap financial benefits in the form of increased sales.

The goal of My Event Leads is to help our customers perform better online in the one way we think matters most – increasing sales. More and more customers are shopping online and people in charge of putting on special events are no different. Before they drive to a store, pick up a phone or even compose an inquiring e-mail, they gather information online. Many of those customers go from site to site anonymously gathering information and inquiring with only a small percentage of the sites they visit. This sort of typical shopping behavior results in higher web traffic and lower sales leads for many event service providers. Consequently, many service providers lose out on a high percentage of sales opportunities they did not even know existed because many of the customers that visited their web sites were not compelled to initiate contact. However, businesses that engage customers in the sales process online, interactively trading them scheduling and pricing information for event and contact details, will have access to more sales leads because even anonymous customers are curious and almost always willing to trade that basic information.

Many businesses are marginally happy with their web sites as is. Their sites are functional, can be found online, they get some new business from them, but most would agree that they hope for more qualified sales leads and ultimately more sales from their online efforts. Often times the one problem with an otherwise great web site is its inability to compel potential customers to take action. Whether that action be to pick up a phone and call in or send an e-mail inquiry or whatever, many sites lack this compelling component. This is where the My Event Leads interactive sales tools can help. When the My Event Leads tools are installed on a business web site they change a static web site into a dynamic site that engages each potential customer. This process starts to build personalized interaction with each customer, converting them from anonymous visitors into active sales leads.

Another important issue that many businesses overlook is the importance of information flow and its affects on consumer behavior. There is such a thing as giving too much information, just as there is giving too little. At My Event Leads we help our customers give just the right amount at just the right time. From our perspective a web site that gives too much information can be equally as damaging as a web site that gives too little. In the most simplistic terms, if an event service provider lists all of their prices on their web site, a potential customer has no reason to contact the business before making their hiring decision. In addition, that same customer can infer things about the service from just the pricing information alone. They may think the service is too cheap and assume something is wrong with the quality or slightly too expensive and not even attempt to negotiate. Both have the same net result of lost sales opportunities for the business in question. What’s worse is the business in question does not even know of the lost opportunities. In the case of too little information, the same result of lost opportunities can occur. Customers may visit a web site, look around and not find schedule or price information and move on without ever contacting the business. Often times the stated reason for a business to not publish its prices is something to the effect of “each event bid is custom.” However, many customers are busy and won’t bother to inquire over the phone or via a contact form, some distrust companies that don’t publish their prices, and still others will just move onto the next site that has the information they seek. All of these scenarios result in lost sales opportunities for companies that give too much or too little information, not because the customers didn’t visit their web sites, but because the right information wasn’t presented at the right time.

The My Event Leads tools make web sites and advertising dollars spent to promote them more effective by helping event service providers make better use of their existing web sites and web traffic. The tools convert a high percent of anonymous shoppers into sales leads that have furnished their names, phone numbers, addresses, event details and what services they are interested in. The tools also alert the event service providers of new leads in real time, delivering sales lead notifications instantly to their e-mail accounts and mobile devices. This means that service providers could potentially call back a fresh sales lead while that shopper is still on their web site or before that potential sale moves onto a competitor’s web site, thus creating a huge competitive advantage for users of the My Event Leads tools.

 
 
 
 
 
 
 

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